Terms of Service
These terms establish the legal guidelines, service expectations, diagnostic policies, and warranty standards between Peachtree Corners Appliance Repair and our residential and commercial clients across Peachtree Corners and Gwinnett County.
Mon-Sat 7:00 AM – 7:00 PM for dispatch, estimates, and inquiries
All mobile repair agreements apply strictly within our active service boundaries
All terms and service agreements are governed under Georgia State law
Terms and Conditions
Please read these terms carefully before booking our residential or commercial appliance repair services in Peachtree Corners and Gwinnett County, GA.
All services performed by verified technicians across Peachtree Corners and Gwinnett County.
Clear diagnostic quotes and parts pricing before any repair work begins. No hidden fees.
Standard warranty coverage on installed manufacturer parts and dedicated technician labor.
Dedicated local dispatch serving Peachtree Corners, Norcross, Duluth, Berkeley Lake, and nearby areas.
Need Clarification?
Our team is available 7 days a week to answer service, invoice, or warranty questions.
Call (470) 847-9076Serving Peachtree Corners, Norcross, Berkeley Lake, Duluth, Chamblee, Doraville, Johns Creek, Brookhaven, Suwanee, and surrounding neighborhoods.
Peachtree Corners Appliance Repair provides residential and light commercial appliance repair, diagnosis, and maintenance services throughout Peachtree Corners, Georgia and surrounding Gwinnett County communities (including Norcross, Berkeley Lake, Duluth, Chamblee, Doraville, Johns Creek, Brookhaven, and Suwanee).
Our diagnostic service includes a comprehensive on-site examination by a qualified technician to identify malfunctioning components and assess appliance integrity. A formal diagnostic fee is assessed upon on-site arrival and evaluation. If you approve the recommended repair estimate during the same visit, the diagnostic fee is credited directly toward your total repair cost.
Clients are responsible for ensuring clear, safe, and unobstructed access to the unit, including power breakers, water shut-off valves, and venting corridors prior to technician arrival.
Full payment is due immediately upon completion of service and demonstration of operating functionality. We accept major credit/debit cards (Visa, MasterCard, Discover, American Express), electronic bank transfers, and local company checks.
- Diagnostic Fee: Due at the end of the initial service appointment if repairs are declined or delayed.
- Commercial Accounts: Authorized commercial properties or property management firms may utilize Net-15 or Net-30 invoicing upon prior credit approval.
- Late Balances: Overdue accounts exceeding 30 calendar days may accrue late interest at 1.5% per month (or the maximum permitted under Georgia state law) along with reasonable collection expenses.
We stand behind our craftsmanship. Peachtree Corners Appliance Repair provides a 90-Day Limited Warranty on all replacement parts and labor performed during the repair service, unless a specific manufacturer offers an extended parts warranty period.
Warranty Exclusions:
- Damage caused by external utility fluctuations (power surges, low voltage, water supply pressure surges).
- Failure of unrelated secondary components that were not repaired or replaced during the initial service call.
- Customer abuse, improper maintenance, rodent/insect infestation, or unauthorized tampering by third parties.
- Units operated under commercial conditions when built strictly for residential specifications.
To initiate a warranty claim, contact our dispatch team at (470) 847-9076 with your invoice number.
While our licensed technicians exercise maximum care and utilize floor protection during all repairs, Peachtree Corners Appliance Repair is not liable for pre-existing structural wear, brittle flooring, rusted cabinetry, deteriorated plumbing fittings, or aged copper gas lines that fail due to natural decay or previous substandard installation.
To the maximum extent permitted under Georgia law, Peachtree Corners Appliance Repair shall not be liable for indirect, incidental, special, or consequential damages, including spoiled food inventory, commercial business interruption, or personal inconvenience resulting from appliance failure.
Total legal liability under any claim arising out of our work shall not exceed the total monetary sum paid by the customer for the specific repair transaction.
We value your time and schedule technicians in dedicated service windows. If you need to reschedule or cancel a service visit, we request a minimum notice of 2 hours prior to your scheduled arrival window.
If our technician arrives at the scheduled location during the confirmed window and is unable to gain entry or reach the homeowner after multiple contact attempts, a standard trip fee may be applied to reschedule future service.
These Terms and Conditions shall be governed by, interpreted, and enforced in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.
Both parties agree that in the event of any dispute, controversy, or claim arising out of or related to our services, the parties shall first attempt in good faith to resolve the dispute through direct negotiation with company management.
Any unresolved legal dispute or claim shall be submitted to the exclusive jurisdiction of the state or magistrate courts located in Gwinnett County, Georgia.
Peachtree Corners Appliance Repair
Licensed Residential & Commercial Appliance Services
Peachtree Corners, Georgia 30092
Covering Greater Gwinnett County