Legal & Trust
Last Updated: October 2024

Privacy Policy

Peachtree Corners Appliance Repair is dedicated to safeguarding your personal data. This policy outlines how we collect, handle, and protect your information when booking service appointments across Peachtree Corners and Gwinnett County.

Information Collected

Contact details, service address, and appliance specifications needed strictly for repair dispatch.

Data Protection

Industry-standard encryption and access controls to keep your residential data secure.

No Data Selling

We do not sell, rent, or trade your personal information to third-party marketing companies.

Your Choice & Rights

Request copies of your repair history, update your details, or opt out of non-critical messages at any time.

1. Information We Collect

When you schedule an appliance diagnostic, request a quote, or call our customer dispatch, we collect details necessary to complete the service. This includes your full name, home address, phone number, email address, and specific details about the appliances requiring maintenance or repair (such as brand, model number, error codes, and symptoms). For billing, payment processing is handled through secure, PCI-compliant payment gateways; we do not store full credit card details on our local servers.

2. How We Use Your Information

We use your personal data solely to provide professional appliance repair services across Peachtree Corners and Gwinnett County. Specific uses include dispatching technicians to your home, sending appointment reminders and arrival tracking via SMS or email, issuing transparent estimates and invoices, honoring repair warranty coverage, and following up on service satisfaction.

3. Information Sharing & Third Parties

Peachtree Corners Appliance Repair does not sell, lease, or distribute your personal information to advertisers. We share information only with vetted service partners essential to our operations, including certified technician dispatch platforms, SMS notification providers, and payment processors. All third-party providers are obligated by contract to maintain confidentiality and data security.

4. Data Security & Retention

We implement multi-layered physical, technical, and procedural safeguards to protect your personal details from unauthorized access, alteration, or disclosure. Service histories, warranty records, and invoices are retained to verify future warranty claims and maintain continuous appliance maintenance records. You may request the deletion of non-essential records at any time.

5. Website Cookies & Tracking

Our website uses standard cookies and analytical tools to understand visitor interactions, optimize loading speeds, and verify which appliance troubleshooting guides are most useful to our local community. You can adjust your browser settings to refuse cookies or notify you when cookies are placed.

6. Your Privacy Rights & Choices

You maintain complete ownership of your personal data. You have the right to access the personal data we hold about you, request corrections to inaccurate contact or appliance records, and opt out of promotional notifications by following the unsubscribe instructions or calling our office directly.

Privacy Inquiries
Questions About Your Data?

If you have questions regarding our privacy practices, wish to update your records, or need service details:

Service Territory

Peachtree Corners, Georgia & Gwinnett County

Direct Dispatch

(470) 847-9076

Customer Support

support@peachtreecornersgaappliancerepair.com

Fair Information Guarantee

We only ask for the specific home information required to diagnose and repair your appliances reliably.

Customer Data ProtectionPeachtree Corners Appliance Repair

Privacy Policy

At Peachtree Corners Appliance Repair, we value your trust and protect your personal information. This policy outlines how we collect, use, and safeguard customer data when you schedule repair services, request service estimates, or contact our team across Peachtree Corners, Georgia, and surrounding Gwinnett County communities.

Service Area
Peachtree Corners & Gwinnett County
Privacy & Support
(470) 847-9076
Effective Date
January 2025